At Staff CX, we not only care and value our people and customers. We also support the community where we are based and the organizations, we are passionate about.
But why? At face value, there doesn’t seem to be a common thread between staffing and job recruitment centers and no-kill nonprofit pet rescues. So why does Staff CX choose to support this cause?
The truth is that our passion for pets came from personal experience.
Not knowing about shelters and rescue organizations, Staff CX CEO Armando acquired an adorable, frisky, and loving puppy from a breeder as a gift for his wife. She named the him Tofu and began to raise him. While he was full of energy and loved to play with his new family, they quickly realized that something wasn’t quite right with Tofu. He never seemed to respond to his name or any verbal commands. Believing it to be a training issue, they tried different strategies to correct the behavior, but nothing worked. So, they took him to their local veterinarian, who discovered that Tofu was deaf in both ears.
Armando reached out to the breeder he purchased Tofu from, only for the breeder to offer to replace the dog. This came as a bit of a shock to both Armando and his wife. Tofu was a beloved family member, even after only having him for a few months, and they had no intention of replacing him. It was through this experience that they learned that many breeders euthanize dogs with disabilities such as being deaf. While that particular number is unknown, it is a known statistic that 670,000 dogs are euthanized each and every year.
The idea that Tofu could have been euthanized as a puppy had the breeder known about his condition prior to adopting him out was devastating to Armando and his family. And it’s for this reason that Armando, his family, and the entirety of Staff CX is committed to rescuing one dog or cat for each CX professional that they hire.
Fortunately, the end of Tofu’s story is a happy one. The family learned to communicate with him via sign language, hand gestures, and he can read facial expressions. He remains a happy, lively, and playful dog that you can frequently catch him “smiling” at you. (He even drives!!) The Castro family is thrilled to have him as part of their family and couldn’t imagine life without their lovable Tofu.
